Last updated: September 2026
FranchiZe Profiles is provided by Hatchit Software Solutions / Hatch Consulting Pty Ltd (“Hatchit”, “we”, “us” or “our”).
We respect your privacy and aim to handle personal information responsibly and transparently. This Privacy Policy explains how we collect, use and protect personal information provided through the FranchiZe Profiles website.
Information we collect
When you contact us, request a demonstration, request pricing information or otherwise submit information through this website, we may collect information such as:
- your name;
- email address;
- telephone number;
- company or organisation;
- country;
- information contained in your enquiry or message; and
- other information you choose to provide to us.
Our website may also collect limited technical information normally generated when using a website, such as browser and device information, IP address and information about how the website is accessed and used.
How we use your information
We may use information collected through this website to:
- respond to enquiries;
- provide requested information, demonstrations or pricing;
- communicate with you about FranchiZe Profiles and related services;
- provide and support our services;
- administer and improve the website;
- maintain security and prevent misuse or spam; and
- comply with applicable legal and regulatory requirements.
We do not sell personal information to third parties.
Website forms
Information submitted through website forms is used to respond to your request and administer the relevant enquiry or service.
Please do not submit sensitive personal information through general website enquiry forms unless we have specifically asked you to provide it.
Service providers
We may use trusted service providers to operate our website and business systems, including website hosting, email delivery, security and other technology services.
These providers may process information on our behalf only to the extent required to provide those services.
Some service providers may process or store information outside Australia.
Cookies, security and website technology
The website may use cookies or similar technologies required for security, functionality and measurement.
We may use security and anti-spam services to protect website forms and prevent automated abuse.
If analytics or other measurement services are used, they may collect information about how visitors use the website to help us understand and improve its performance.
Storage and security
We take reasonable steps to protect personal information from misuse, interference, loss and unauthorised access, modification or disclosure.
No internet transmission or electronic storage system can be guaranteed to be completely secure.
We retain personal information only for as long as reasonably required for the purposes for which it was collected, our legitimate business requirements, or applicable legal obligations.
Access and correction
You may contact us if you would like to request access to personal information we hold about you or ask us to correct information that is inaccurate or out of date.
Marketing communications
If we send you marketing communications, you may ask us to stop sending them at any time. Where applicable, electronic marketing communications will provide an unsubscribe mechanism.
Links to other websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of websites operated by other organisations.
Changes to this policy
We may update this Privacy Policy from time to time to reflect changes to our website, services or legal obligations. The current version will be published on this page with its most recent update date.
Contact us
If you have a question, concern or request relating to privacy or the way we handle your personal information, please contact us using the current contact details published on the FranchiZe Profiles website.