Profiling in COVID-19 Times

In a conversation with a recruitment manager at a large retail Franchisor this week we were discussing the impact of COVID-19 on franchising in general and on franchise sales (or recruitment) specifically. A few interesting ideas emerged: Increase in Leads … Read More

Selection Perfection

For many franchisors growth involves expansion of franchisee numbers with the appointment of new franchisees. To successfully recruit a large volume of franchisees, and ensure high performers are being consistently appointed, requires a well crafted franchisee selection process that uses … Read More

Marriage, Partnerships & Franchising

Everyone knows that it really pays off to explore if a franchise candidate is suited to your business. The question is: “Does it pay to spend as much time investigating the partners of a franchise candidate?” Married partners….. so-called “silent” … Read More

Cultural Differences in Successful Franchisees

Now that summer’s almost over here in Canada, I’ve started thinking again about the upcoming summer in Australia and New Zealand. Which also starts me thinking about the differences in franchisees in North America, Australia, New Zealand and the UK.  … Read More

Franchisee Departure: Preparing For The Worst & The Best

When an entrepreneur starts a new franchise system they rarely consider the situation of a franchisee leaving their system. In fact many of my clients who run established and successful franchised businesses are often inadequately prepared for how a franchisee … Read More